Received: by luke.cpl.net (mbox kailas) (with Cubic Circle's cucipop (v1.31 1998/05/13) Tue Nov 5 15:43:36 2002) X-From_: cdorder@productorder.com Tue Nov 5 11:43:18 2002 Return-Path: Received: from mail.zomax.com (smtp.productorder.com [208.243.184.198]) by luke.cpl.net (8.11.3/8.11.3) with ESMTP id gA5JhIq10994 for ; Tue, 5 Nov 2002 11:43:18 -0800 (PST) Received: by mail.zomax.com with Internet Mail Service (5.5.2656.59) id <4QRTVX8D>; Tue, 5 Nov 2002 11:46:27 -0800 Message-ID: <49706D09333BD4119E8D00508B6C6220025383D6@con11.west.zomax.com> From: CdOrder To: "'kailas'" Subject: RE: where is my order? Date: Tue, 5 Nov 2002 11:36:33 -0800 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2656.59) Content-Type: text/plain; charset="iso-8859-1" X-jf: 20010528, 1:1,2:1,3:1,4:0,ad:0,bo:0,di:1,do:1,he:1,ip:1,us:1 Dear Customer, Thank you for your email. We apologize that order was never received and we have requested a reship of the product to you. It will be delivered to the address we have on file. Please allow 7-10 business days for delivery. Thank you in advance, Netscape 7.0 Fulfillment Center http://cd.netscape.com Customer Support: http://help.netscape.com -----Original Message----- From: kailas [mailto:kailas@sisp.net] Sent: Monday, November 04, 2002 8:24 PM To: CdOrder Subject: where is my order? cdorder@productorder.com HI - It's been way to long since I placed my order. Where is it? Art Tarbi If you require any assistance with your order, please contact our customer service team by e-mail at: cdorder@productorder.com Order status: Order number: 120112 Order date: 2002-10-09 Payment authorization: Shipping method:Economy Shipping address: Art Tarbi 30545 Morningside Lucerne Valley, CA 92356 U.S.A. kailas@lucernevalley.net 760-248-7405 Order detail: Qty Description Price Total 1 Netscape 7.0 CD and Guidebook $7.95 $7.95 Subtotal: $7.95 Shipping and Handling: $2.28 Tax: $0.58 Total: $10.81 Order status: Order has been shipped (c)2002 Netscape Communications Corporation. Applicable sales tax will be applied. All sales are final.